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Contact Us - By Email, Phone Or Mail


If you have an enquiry, want to make a suggestion or comment, please get in touch.  The Just Car Insurance team is here to help you, and we're always up for a chat.

Whatever works for you, works for us.

 

 

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Making a change to your policy? Why not use Just Car's online Self Service. Changes you make to your policy are instant and it's available 24 / 7.  Click here to log on.

If you prefer email please continue with your request below.

Did you know you can pay for your policy online using Just Car Self Service? Here you can view your renewal, make changes and renew your policy instantly, 24 / 7.

Click here to log on. If you prefer email, please continue with your request below.

If you are after a certificate of currency or confirmation of insurance you can request this instantly - just log in to Just Car Self Service, 24 / 7.

If you prefer email, please continue with your request below.
 

To protect your personal information and respond effectively to your enquiry, please provide your date of birth and one of the options from the drop down list.

Cancellation details
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We will respond to your request within 1 business day.

 

Other contact options

 

Phone

Alternatively, you can call us on 13 13 26.
International: +61 3 8520 1099
Mon-Fri 8am to 6pm (AEST)
Claims: Mon - Fri 8am to 8pm, Sat 8:30am to 5pm & Sun 10:00am to 5pm (AEST)

Mail

GPO Box 4663, Melbourne Victoria 3001
 

Insurance Fraud Hotline

1300 881 725

NIU, Fraud & Intelligence
Locked Bag 32524
Brisbane QLD 4001
Email Insurance Fraud
 

Insurance Council of Australia

Find out more about the General Insurance Code of Practice