For claims call 131326 24/7

Contact Us - By Email, Phone Or Mail

If you have an enquiry, please get in touch with us.


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Making a change to your policy? Why not use Just Car's online Self Service. Changes you make to your policy are instant and it's available 24 / 7.  Click here to log on.

If you prefer email please continue with your request below.

Did you know you can pay for your policy online using Just Car Self Service? Here you can view your renewal, make changes and renew your policy instantly, 24 / 7.

Click here to log on. If you prefer email, please continue with your request below.

If you are after a certificate of currency or confirmation of insurance you can request this instantly - just log in to Just Car Self Service, 24 / 7.

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To protect your personal information and respond effectively to your enquiry, please provide your date of birth and one of the options from the drop down list.

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We will respond to your request within 1 business day.


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Alternatively, you can call us to lodge a claim on 13 13 26
International: +61 3 8520 1099
Claims: 24 hours/7 days a week



GPO Box 4663, Melbourne Victoria 3001

Insurance Fraud Hotline

1300 881 725

Fraud Intelligence
Locked Bag 32524
Brisbane QLD 4001
Email Insurance Fraud

Insurance Council of Australia

Find out more about the General Insurance Code of Practice