For claims call 131326 24/7

Contact Us - By Email, Phone Or Mail

If you have an enquiry, want to make a suggestion or comment, please get in touch.  The Just Car Insurance team is here to help you, and we're always up for a chat.

Whatever works for you, works for us.



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Making a change to your policy? Why not use Just Car's online Self Service. Changes you make to your policy are instant and it's available 24 / 7.  Click here to log on.

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Did you know you can pay for your policy online using Just Car Self Service? Here you can view your renewal, make changes and renew your policy instantly, 24 / 7.

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If you are after a certificate of currency or confirmation of insurance you can request this instantly - just log in to Just Car Self Service, 24 / 7.

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We will respond to your request within 1 business day.


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Alternatively, you can call us on 13 13 26.
International: +61 3 8520 1099
Mon-Fri 8am to 6pm (AEST)
Claims: Mon - Fri 8am to 8pm, Sat 8:30am to 5pm & Sun 10:00am to 5pm (AEST)


GPO Box 4663, Melbourne Victoria 3001

Insurance Fraud Hotline

1300 881 725

Fraud Intelligence
Locked Bag 32524
Brisbane QLD 4001
Email Insurance Fraud

Insurance Council of Australia

Find out more about the General Insurance Code of Practice