Privacy & Security

1. Just Car Insurance Website Security and Privacy Statement

This website is owned and operated by Just Car Insurance Agency Pty Ltd ABN 41 050 238 563 ("Just Car Insurance") under the domain name "justcarinsurance.com.au" (the "Website"). Just Car Insurance is an authorised representative of and fully underwritten by AAMI. AR 240432

This Security and Privacy Statement explains our policy for handling personal information which you may provide to us as you access and interact with the Just Car Insurance Website. 'Personal information' means information which identifies you as an individual or from which your identity can reasonably be ascertained. Just Car Insurance encourages you to review its Security and Privacy Statement periodically as it may be updated from time to time.

This Statement should be read in conjunction with the Just Car Insurance Website Terms of Use, which governs your use of the information, graphics and materials on the Website. By using this Statement and the Website you agree to be bound by those Terms.

In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions that apply to certain parts of the Just Car Insurance Website. You should review such additional provisions where applicable.

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2. Your Security and Privacy

Just Car Insurance understands and appreciates that you, as a Just Car Insurance Website visitor, are concerned about the security, privacy and confidentiality of information we may gain about you online. Just Car Insurance is committed to respecting your privacy.

Just Car Insurance values the personal information you give us and will take all reasonable precautions to prevent unauthorised access to that information. Just Car Insurance will not give your personal information to any other organisation for their marketing purposes. Just Car Insurance has taken specific measures to respect your privacy and the security of any personal information you may provide to us while visiting our website.

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3. E-mailing Just Car Insurance

For example, unless otherwise stated, when you send Just Car Insurance an email, the content of your email and your email address is retained by us for only as long as it takes to respond to your inquiry unless you provide us with your permission to retain that information or where we believe there is a legal reason to retain the information for a longer period.

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4. Information collected and how we use it

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4.1 General information

The information we will collect about you will depend on how you use the Just Car Insurance Website.

If you visit the Just Car Insurance Website to read, browse or download information, our computer system will record information such as the date and time of your visit to the Website, the pages accessed and any information downloaded. This information is used for statistical, reporting and Website administration and maintenance purposes only.

The Just Car Insurance Website also uses the services of Red Sheriff to monitor website use. Red Sheriff does not collect any personal information while you use the Just Car Insurance Website and the reports it provides to Just Car Insurance are of aggregated information only. We reiterate that such information does not identify you as an individual. These reports help Just Car Insurance to maintain, administer and improve this Website.

The Just Car Insurance Website may offer interactive facilities including premium calculators and online application forms. If you use any interactive features, we may, but generally do not, capture any personal information which you may enter when using these tools. An exception is where you request an insurance quote, which is dealt with in section 4.2.

The Just Car Insurance Website may offer competitions or promotions from time to time. If you submit an entry in such a competition, Just Car Insurance will print out your application form and record contact details in our mainframe system. Just Car Insurance may use this information to contact you in relation to such competitions or promotions at a future time unless you have indicated you do not want to be so contacted. This information is purged from our mainframe system on a regular basis.

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4.2 Obtaining an insurance quote

All personal information you provide to Just Car Insurance over the Internet while inquiring about or obtaining an insurance quotation is passed through a secure, encrypted connection. The secure connection is over a protocol called secure sockets layer (SSL). Just Car Insurance uses the strongest form of SSL encryption (128-bit), which provides a very high level of protection against unauthorised access in order to prevent unauthorised persons from reading the information you send to Just Car Insurance while it is in transit over the Internet.

Once your personal information has been received at the Just Car Insurance website, we take all reasonable precautions to securely pass that information to the Just Car Insurance mainframe computer. The Just Car Insurance mainframe computer is not directly accessible through the Internet. No details you provide to us are stored on a web server.

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4.3 Third party sites

The Just Car Insurance Website may contain links to Websites which are owned or operated by third parties independent of Just Car Insurance, ("Third Party Websites"). Third Party Websites should contain their own privacy statements and those third parties are responsible for informing you about their security and privacy practices.

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5. Cookies

The Just Car Insurance Website uses "cookies" as a fundamental part of its interaction with your Internet browser. Cookies enable Just Car Insurance to provide you with a superior, customer-oriented service. A "cookie" is a small text file placed on your computer by our web server. A cookie can later be retrieved by the Just Car Insurance Website servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. Cookies do not alter the operation of your computer in any way.

Cookies are primarily used by the Just Car Insurance Website to enable the online insurance quotation process. Most of the Just Car Insurance Website operates by use of cookies. Therefore, if you wish to make full use of the Just Car Insurance Website, it is recommended that you accept cookies. Cookies may also be used to record non-personalised information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not attributed to individual users.

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6. Use and disclosure of personal information

Other than the uses and disclosures of personal information described in the Sections above, Just Car Insurance may also use or disclose personal information or information generated by cookies which you have provided to us when:

a) you have authorised us to do so;

b) we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;

c) when fraud or unlawful activity is suspected by Just Car Insurance and the information is disclosed to relevant persons or authorities;

d) in accordance with this Statement;

e) we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions; or

f) Just Car Insurance is authorised, required or permitted by law to disclose the information.

Please note that Just Car Insurance does, in the course of its business, transfer personal information collected through the Just Car Insurance website to our authorising licensee, AAMI Ltd, www.aami.com.au as all of our insurance policies are underwritten by AAMI Ltd.

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7. Access

If you have any queries about the operation of this Website, or if you believe that the personal information which we hold about you may be inaccurate, incomplete or out-of-date please contact:

Just Car Insurance ebusiness
601 St Kilda Rd Melbourne 3004
contactus@justcarinsurance.com.au

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8. Acceptance and changes to Security and Privacy Statement

You acknowledge and accept that your use of the Just Car Insurance Website indicates your acceptance of the Just Car Insurance Website Terms of Use and the Security and Privacy Statement. Just Car Insurance may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Just Car Insurance Website.

Just Car Insurance is under no obligation to specifically notify you of any variation to the Security and Privacy Statement. You accept that by your use of the Just Car Insurance Website after any variation, Just Car Insurance has provided you with sufficient notice of the variation and you are taken to have accepted the new Security and Privacy Statement.

Just Car Insurance Agency Pty Ltd (ABN 41 050 238 563, AR 240432) is an authorised representative of, and fully underwritten by, Australian Associated Motor Insurers Limited (AAMI, AFS 238173).

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