Important Announcement from Just Car Insurance
We’d like to let you know as a member of the Just Car Insurance community that from 13th January 2017 Just Car Insurance policies will no longer be issued.
Customers looking for car insurance
If you are currently looking for new car insurance there are a couple of alternatives.
If you are looking for great value general insurance cover, you may wish to take a look at AAMI’s car insurance options.
Or if you are passionate about your car you might like to check out Shannons – who specialise in insurance for motoring enthusiasts.
Claims contact details
If you need to lodge a or get an update on an existing claim you can still call us
13 13 26
24 hours / 7 days a week
Contact us
Other contact options
Phone
Alternatively, you can call us to lodge a claim on 13 13 26
International: +61 3 8520 1099
Claims: 24 hours/7 days a week
GPO Box 4663, Melbourne Victoria 3001
Insurance Fraud Hotline
Fraud Intelligence
Locked Bag 32524
Brisbane QLD 4001
Email Insurance Fraud
Policy documents
Comprehensive Car Insurance Policy Document
Read the insurance policy document or keep a copy by downloading or printing it (PDF file 688kB).
Supplementary Product Disclosure Statement
These documents form part of the Comprehensive Car Insurance Policy we offer and need to be read along with the main policy document (PDF file 307kB).
Update pursuant to ASIC Corporations Instrument 2016/1055
This is to be read in conjunction with your current PDS and SPDS (PDF file 76MB).
Third Party Property Damage Car Insurance Policy Document
Read the insurance policy document or keep a copy by downloading or printing it (PDF file 631kB).
Supplementary Product Disclosure Statement
These documents form part of the Third Party Property Damage Car Insurance Policy we offer and need to be read along with the main policy document (PDF file 298kB).
Update pursuant to ASIC Corporations Instrument 2016/1055
This is to be read in conjunction with your current PDS and SPDS (PDF file 76MB).
Update pursuant to ASIC Class Order 03/237
Effective for policies commencing or renewing on or after 23rd February 2015, and to be read in conjunction with current PDS and SPDS (PDF file 298kB).
Premium, Excesses & Claims Guide
Additional information about how we calculate your premium, the excesses that apply to your policy and examples of how we pay claims.
Read this guide if:
You commenced your Third Party Property Damage Car Insurance Policy on 23 February 2015 or renewed it after 6 April 2015
Read this guide if:
Your Comprehensive Car Insurance Policy commenced or was renewed on or after 1 July 2013
Your Third Party Property Damage Car Insurance Policy commenced between 1 July 2013 and 22 February 2015 or was renewed between 1 July 2013 and 5 April 2015
Code of Practice
Just Car Insurance is a signatory to the General Insurance Code of Practice which sets out a commitment by the general insurance industry to maintain service standards and to ensure good relations between customers and insurance providers.
The Code describes standards in areas such as buying insurance, claims handling, responding to catastrophes and disasters, information and education and dispute resolution. Introduced in 1995 with the backing of consumer groups, the federal government, insurers and the Insurance Council of Australia, it was revised in 2014.
More information on the Code, or a copy of the Code, can be obtained from the Insurance Council of Australia (ICA). You can contact the ICA on 02 9253 5100 or 1300 728 228, or you can access the Code at www.codeofpractice.com.au.
Insurance Council of Australia
Find out more about the General Insurance Code of Practice.