Make a Claim
Had an accident?
It's ok, that's why you have insurance. Take a deep breath, you're in good hands.
Make a claim
Choose how you would like to make a claim
what do i need?
- What happened, when and where
- Details of who was involved
- Your policy number
- Just 6 easy steps
- Upload photos directly
- Instant claim number
24 hours / 7 days a weekclaim now
all cover types
If you require urgent assistance, then please call us. If you lodge your claim online, you can still call us anytime if needed.
13 13 26
Thanks, we'll take it
You can track the progress of your claim online or you can speak to someone in our claim centre anytime. If we need to confirm anything, we'll call you.
When will we call you?
As soon as you lodge your claim, we'll start processing it. If we need to confirm anything, we'll call you within 2 business days.
We'll check out your car to assess the damage.
Repair, replace or payout
All sorted, you're back on track.
We'll check in with you to make sure you're happy with the outcome of your claim.